What’s new in the technology world?

It’s a tired way to start a modern article by referring to the speed with which the world has been revolutionized by the computer but, in this instance, it’s highly appropriate. When the first green shoots emerged in the late 1960′s and early 1970′s, computerization was all about automating in-house processes like the accounting system. The software to replace labor was still a few years ago. But, once it arrived, two things happened. The employers cut their costs and improved their profits by terminating the employment of tens of thousands. Second, by removing many of the people who used to deal with customers, the businesses began a slow decline in the quality of the services they provided. Today, corporations hide behind call centers and e-mail systems, rarely providing real people we can talk through our problems with.

Instead of using the Internet and automated systems as a smokescreen to suggest a reasonable quality of service, the new technology should be used to improve the customer experience. At some point, the quality of this aspect of service will come back into focus as a way of distinguishing between faceless corporations. Take the world of car insurance as an example of what can be done. If your vehicle is involved in an accident, what you want is a smooth system for handling your claim. This involves the minimum fuss in submitting the claim online, the identification of suitable bodyshops for performing the repairs, getting quotes with the least delay, and agreeing which bodyshop will actually do the repairs. All this administration needs to be fast because, if your vehicle is off the road, there are storage charges mounting up and rental charges for a substitute vehicle. Multiply this across all the policyholders and the cost to the insurers is higher than it needs to be. If this loss is controlled, premium rates can be stabilized if not reduced. It’s good for all.

That’s why it’s important to support a new website and mobile app for Android and the iPhone that will improve the current situation. They allow you to upload photographs of the damage using your cell phone or hand-held device with a camera, and circulate those pictures to bodyshops approved by your insurer near to where you live. The repair shops keep the site updated on whether they have spare capacity and offer an estimate of the cost of repairs within 24 hours. Because the site works with insurers to limit the list of repairshops to those preapproved by the insurers, there’s a minimum of delay in processing the claim and costs are kept to a minimum. At present, this is still at a beta stage with five insurance companies in a limited number of states. But, assuming the trial is a success, we could see this rolled out across the country. If it genuinely does reduce administrative delays and associated costs, we will see stable car insurance rates. It may not be the cheap car insurance we all want to see, but it’s a good step in the right direction. It should also act as a wake-up call to the other slumbering giants on both sides of the fence. There are creative software people and insurance companies who would benefit the customer by getting together.

Insurance on the internet

If you listen to the commentators, they all sing the same song. We’ve now entered the internet age. This is supposed to convince us something new and wonderful has happened. It’s such a complete break with the past it heralds the beginning of a new information age in which, somehow, we can all get ahead and do things never possible before. This is, of course, pure rubbish. The only difference between the digital age and the hard-copy age that went before it is the ease of access. Having a PC or some other online device gives you access to a vast library with a search engine to help you find the pages you need more easily. But, when you have the right page on the screen in front of you, it’s the same words you could have found in a book or some other written material. All that’s changed is the way the words are presented to you.

So, if you go back in time, printed words have always been used to manipulate people. They sell ideas to you. This means real power lies in the power to control access the means of publication. If a group can control what gets printed and distributed, the words can always tell the same story. But if the means of publication is open to other voices, this can give a completely different view of the world. This is why reputations can be made or unmade depending on who has the power to publish.

The problem for modern companies is anyone today can start up a blog or website. Many internet services are free to use. Similarly, the networking sites like Facebook allow people to write their opinions and describe their experiences. In the past, we would never get to hear Anne from Denver bought a steam cleaner that sprayed boiling water over her hands. Now she can write it and thousands of people can tweet it. It makes it very difficult for manufacturers and service providers to protect their reputations. This explains, in part, why insurance companies very rarely allow interaction on their sites. Since they cannot control what sometimes angry customers may say, they try to deny them a voice. Except there are now some very high profile sites on which people can complain about bad products and services. This movement is not yet sufficient to damage the vast insurance industry, but individual companies are finding it more difficult to prevent their reputations from slowly washing away.

This makes the recent announcement of a new online forum all the more encouraging. The intention is to allow people from both sides of the insurance relationship a chance to ask questions and have their say. Instead of a blank screen on which insurers give you the news they think you should hear, you can now ask about how to get more affordable car insurance rates, what to do if a claims adjuster low-balls the fair market value offer, and so on. This does not mean everyone on the forum will be an “innocent” consumer. There will inevitably be anonymous industry experts giving balancing views and opinions. But this is a hopeful sign of change. You may even get cheap car insurance quotes because of pressure through forums like this.

Managed care plans explained

When it comes to insuring ones health there’s no denying the fact that this form of insurance is a must for everyone even though it’s not legally required and is purely optional. It’s hard to imagine the current healthcare system without insurance because otherwise people couldn’t afford most medical services and doctors wouldn’t get their high salaries, which are among the highest all over the world. Thanks to insurance both customers and service providers are pleased, and everyone’s getting the thing they want. Among many types of insurance available managed care plans are the most widespread, so let’s take a closer look at some of the most common forms of insurance offered by insurers:

Health Maintenance Organizations (HMO)

This is the most common form of managed care plans as it provides the lowest price and a wide range of services included. It’s main drawback is the lack of flexibility in what concerns the places you get care from. Under HMOs you are limited to a network of facilities and specialists you may get care from and covered to the full extent. If you choose to get your services from someone outside the network your costs won’t be covered at all. Moreover, you are required to choose a primary care physician who will refer you to all the required specialists, so there’s more paperwork involved with this type of plans. Yet, you usually pay lower premiums for that so it’s really worth the effort.

Preferred Provider Organizations (PPO)

Preferred Provider Organizations offer more flexibility but for a higher price if compared to HMO plans. You are still limited to a network of providers to get care from, however if you choose to go out of network there will still be some part of your bill covered only to a lesser extent compared to in-network services. And you aren’t obliged to choose a primary care physician so there’s not so many office visits to do under this type of managed care plans. If you have the additional money and want more flexibility with your health insurance this plan type will definitely appeal to you.

Point Of Service (POS)

Point Of Service plans are often referred to as a mix of HMO and PPO plans as they provide the benefits of both these forms of health insurance. You gain the flexibility of PPO in what concerns the places you get services at, yet you still have to choose a primary care physician and have a network of providers to work with. One of the greatest benefits is that you may choose your family doctor as a primary care physician even if he or she doesn’t make part of the insurer specified network, which is definitely appealing to those who have long term relations with their family doctors. PPO plans may vary in price so it’s really recommended to shop around if you want to get the best rate possible.

As you see, managed care plans come in different forms with the sole purpose of giving you exactly what you need. So it’s really important to assess your individual health insurance needs before choosing the plan type to address them adequately.

How to Use a Fly Ribbon/Catcher

Go out and buy a pack of Fly Ribbons (this is usually a 4 pack of them) that you can get at a major department store.

Once you bring it home you need to determine where your fly or gnat problem areas are so that you can hang them in the problem area.

The best place to put these are by the light (window, mirror or light bulb). You may need to get a chair, ladder or a step stool when hanging this.

When hanging them pull them out of their container until the thumbtack is exposed. (The full length once pulled is about 2 feet 4 inches)

Put them next too a window, or mirror attaching it using the thumbtack, just be sure that you don’t get yourself stuck on this paper since it is very, very sticky and hard to remove once you get stuck.  Also watch for that thumbtack that is attached to the hanging fly paper.

Tips & Warnings

This ribbon is also great for those problem gnats, small flies as well.
To get rid of problem you should hang about 4 of them in the problem areas of the house.
This ribbon, is very, very, very

Make a Ribbon Head Band

This simple step by step instructions will help you make head bands out of ribbons you can find almost anywhere. Just think of all the different color possibilities you will have!
 
Things You’ll Need:

Ribbon
Elastic
Sewing Needle
Thread
Scissors

Instructions:

Step 1

The first thing you will need to do to make your ribbon head band is hold the ribbon in your hand and wrap it around your head. This will allow you to determine the length of ribbon you will need.

Step 2

Mark the place the ribbon meets with your finger. Don’t worry about being to precise.

Step 3

Now cut the ribbon about an inch and a half from where you have marked with your fingers. Make sure you cut at an angle so your ribbon will not fray on the ends. This will also make it easier when you are finishing your head band to keep it from fraying.

Step 4

Next cut a one and a half inch strip of elastic. This will be the bottom of your head band. This will also help keep your head band in place when you wear it!

Step 5

Lay one end of your ribbon nice side down on your work area. Place your elastic on top of the ribbon, overlap about a quarter of an inch.

Step 6

Using your needle and thread sew your elastic and ribbon together. Just several basting stitches should hold it. I make sure to go over it a few times so it doesn’t come loose. This will be hidden when you wear it so again don’t stress over the small details!

Step 7

If your ribbon is wider than your elastic you can fold the edges in and tack them in place to give a finished look to your head band. This also helps cover any stitches you may not be a hundred percent proud of.

Step 8

Repeat step 6 to attach the other side of your elastic to your ribbon making sure to overlap about a quarter of an inch. I like to check the size at this point by wrapping it around my head and holding the elastic and ribbon where I plan to connect them. If your head band is too loose just make your overlap a little bigger, if too small make it a little less.

Step 9

Now your done! Wear and enjoy!